Global Governance

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Global Governance

INNOCEAN CPaaS supports global CRM operations through a unified model
that spans strategy, execution, and monitoring, ensuring centralized performance tracking,
regional compliance, and consistent brand governance across markets.

Global CRM Task Coverage

INNOCEAN’s Global CRM operations ensure unified execution across Hyundai’s markets through centralized governance, performance tracking, and regional flexibility. From aligning strategies with HQ to managing CRM KPIs and enabling interoperability with 800+ carriers in 200+ countries, our framework supports the full CRM lifecycle—from planning and execution to analysis.
 
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Global CRM Operations

INNOCEAN’s Global CRM Operations align global standards with HQ, monitor performance across marketing and commerce, and manage the full digital cycle from strategy through execution to ongoing optimization.
 
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Strategic Alignment

Upfront alignment via shared brand and marketing standards in coordination with HQ
 
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Performance Monitoring

Systematic performance tracking to optimize across marketing, CRM, and e-commerce
 
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Integrated Execution

End-to-end ownership of the digital cycle from strategy to execution to monitoring